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Inside Sales Specialist

Leviton is a global leader in electrical wiring devices, lighting, data networks and energy management solutions. With more than 120 years of history, the company develops innovative products that improve safety, efficiency and productivity. Leviton values innovation, collaboration and professional growth, recognizing employees as its greatest asset.

Job description :

Reporting to the Director of Business Development – Retail, the Inside Sales Specialist supports retail sales operations through strong project coordination, data analysis and customer management. Success in this role requires precision, organization and effective communication.

Specific Working Conditions:

  • Full‑time, on‑site position
  • Approximately 5% travel
  • Close collaboration with sales, marketing and replenishment teams
Responsibilities :
  • Extract and analyze shipment and POS data
  • Maintain large datasets related to inventory and store performance
  • Identify inventory discrepancies and escalate issues
  • Produce weekly reports on inventory, sales and KPIs
  • Work with replenishment teams to improve product availability
  • Handle retail customer requests (reports, samples, inquiries)
  • Maintain and update store databases
  • Prepare performance and sales analytics reports
  • Conduct market and competitive analysis
  • Coordinate retail project execution
  • Support sales teams with product and pricing information
  • Coordinate targeted retail marketing campaigns
  • Track departmental activities and deadlines
  • Validate volume rebate calculations
  • Resolve customer disputes professionally
  • Assist with customer communications and documentation
  • Support forecasting and performance tracking
Candidate profile :
  • Strong project management and coordination skills
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office
  • Detail‑oriented and highly organized
  • Ability to work independently and collaboratively
  • Knowledge of retail industry trends (preferred)
  • Fluency in French and English (required for Canada & U.S. communications)
  • Bachelor’s degree in business, marketing or related field (preferred)
  • Experience in a similar role within the electrical industry
Benefits :
  • Collaborative work environment
  • International organization
  • Career development opportunities
  • Innovation‑driven culture
  • Competitive benefits (per company policy)

 

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